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Tree testing for effective navigation
‘I can’t find what I am looking for’ is one of the most common complains staff make about intranet content. Contributing to this issue is poor search, and poorly named or simply missing material....
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‘I can’t find what I am looking for’ is one of the most common complains staff make about intranet content. Contributing to this issue is poor search, and poorly named or simply missing material....
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Designing an intranet’s policy section
Every intranet includes some of the organisation’s policies and procedures. This article outlines the common ways to collate and share this information. We will cover: different navigation methods...
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Award-winning intranets engage users throughout the design process
Involving users in the design phase of an intranet or web-based project is not just about gathering requirements and testing designs. It is also provides an excellent opportunity to engage with...
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